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@  TheMightyMol... : (24 August 2016 - 02:20 AM)

Why do you hate yourself?

@  LBD "Nyt... : (24 August 2016 - 12:45 AM)

I still need to read everything after Vol. 1 of RG1...

@  Telly : (23 August 2016 - 11:47 PM)

i really wouldve liked to see rg1 pick up where the marvel run left off (or just a couple years after), instead of jumping 20 years. i wanna see how shit went down on earth

@  Dracula : (23 August 2016 - 09:54 PM)

After RG1, I'd just as soon have nobody ever touch the marvel continuity again

@  MEDdMI : (23 August 2016 - 08:46 PM)

I would like a dancing/rhythm game called Rhythms of Darkness, but not necessarily Marvel related.

@  Bass X0 : (23 August 2016 - 07:42 PM)

I'd like a Rhythms of Darkness mini-series from IDW following on from the Marvel issue detailing the events that happened in that continuity after the issue ended. The Marvel movie adaptation and The Big Broadcast of 2006 would take place in the same continuity.

@  Telly : (23 August 2016 - 01:21 AM)

someone must think you need another set

@  OrionPax44 : (23 August 2016 - 12:08 AM)

All I keep getting is the add for the FP Stunticon set I already own

@  SHIELD Agent 47 : (22 August 2016 - 11:51 PM)

A tactical shortcoming.

@  MEDdMI : (22 August 2016 - 08:54 PM)

I frequently get ones for hot Asian women. I guess they're not doing their research.

@  Bass X0 : (22 August 2016 - 03:30 PM)

Most of my targeted ads are for things I just recently bought, which seems redundant

@  BScorpinok75 : (22 August 2016 - 12:47 AM)

:o

@  Defensis Prime : (21 August 2016 - 11:15 PM)

Okay, see, this is not his fault--

@  ShadowMan024 : (21 August 2016 - 09:46 PM)

Whoa. Sugar rush...

@  ShadowMan024 : (21 August 2016 - 09:46 PM)

DON'T TALK TO ME! DON'T TALK TO ME, CRIMINAL!

@  Paladin : (21 August 2016 - 08:16 PM)

they ate the whole plate. the WHOLE Plate.

@  ShadowMan024 : (21 August 2016 - 05:35 PM)

GRANMAMA DRINK YO PRUNE JUICE

@  TheMightyMol... : (21 August 2016 - 04:05 PM)

Who?

@  tffan01 : (21 August 2016 - 03:39 PM)

Yeah they were awesome.

@  SHIELD Agent 47 : (21 August 2016 - 03:37 PM)

Anyone wish Maggie and Glenn from the first movie would return?

@  Cybersnark : (21 August 2016 - 03:19 PM)

And if the movies focused on Lennox and Epps (and Simmons) rather than Manic Weirdo, Fatherly Asshole, Statutory Rape Guy, and Generic Female Characters #432, #527, and #671, they'd already be far, far better movies.

@  ShadowMan024 : (21 August 2016 - 03:02 PM)

Lennox and Epps are the exact opposite of "terrible."

@  Cybersnark : (21 August 2016 - 02:47 PM)

Honestly, the movie designs look fine and are totally recognizable, the problem is how they're filmed (in close-up, shakeycam, with split-second cuts). We just need more wide shots, and a plot that focuses on the TFs as characters rather than as props for the (terrible) human characters..

@  Boomhauer : (21 August 2016 - 01:45 PM)

Yeah it's pretty obvious that the movie designs go out of their way to have parts in particular places that move around like muscles. They're going for metal aliens instead of megazords. A reboot, no matter how faithful to G1, would probably still have to try and go for a visual style that allows that kind of fluid movement.

@  cefurox : (21 August 2016 - 10:17 AM)

wew lad

@  unluckiness : (21 August 2016 - 08:48 AM)

At the very least, they make it tougher to see when parts clip through other parts

@  Fnu Aw : (21 August 2016 - 08:45 AM)

The movie designs were never about realism. They're about natural looking movement. Realistic G1 style designs would not move the way we want to see Transformers move. They'd collide with their own boxiness. The shredded metal look of the movie designs lets them flex.

@  NotVeryKnightly : (21 August 2016 - 06:18 AM)

IDW's art styles varied wildly throughout the years. And I'm not sure how "realism" is a reason to have one over any other since we don't know what shape-changing metal lifeforms really look like.

@  MEDdMI : (21 August 2016 - 05:51 AM)

I liked Eric the best, since he felt the most like a real person to me and had character growth over the series.

@  MEDdMI : (21 August 2016 - 05:50 AM)

Sort of. It was never animated, but if you scroll down to ep 28 and you can read the script for the final ep.

@  tffan01 : (21 August 2016 - 05:47 AM)

of course I'm not talking about Sunbow or Marvel, they look like people in cardboard boxes, I mean IDW, they look both interesting, realistic and also G1 enough.

@  Bass X0 : (21 August 2016 - 05:43 AM)

Did the kids in the Dungeons & Dragons cartoon ever find a way home for good?

@  NotVeryKnightly : (20 August 2016 - 11:15 PM)

Since we're talking about design styles, wasn't AHM like that?

@  SHIELD Agent 47 : (20 August 2016 - 11:13 PM)

Yeah, look at IDW. All its lead writers are longstnading fans, but it's not like they've tried to wholly shoehorn Marvel or Sunbow into IDW.

@  NotVeryKnightly : (20 August 2016 - 11:10 PM)

Or even a new style that isn't quite like any of the others.

@  Pennpenn : (20 August 2016 - 11:09 PM)

Even if they simplified the designs they'd probably look more like Prime than G1.

@  NotVeryKnightly : (20 August 2016 - 10:59 PM)

Also, "they'll go to G1 because they already used over-complicated movie designs" is a bit of a false dichotomy.

@  SHIELD Agent 47 : (20 August 2016 - 09:45 PM)

Also, flat-nosed trucks don't look intimidatingly cool to most American audiences. Movies got to find some way to get funding.

@  NotVeryKnightly : (20 August 2016 - 08:23 PM)

When someone stands next to say, Optimus Prime's leg it would just look like there's a large blue rectangle.

@  NotVeryKnightly : (20 August 2016 - 08:21 PM)

In live-action, they would all look flat and underdetailed when they're supposed to be huge.

@  tffan01 : (20 August 2016 - 03:32 PM)

I'm 90% sure they will be using more G1-ish designs in the reboot (if there'll be such a thing of course). They already used over-complicated movie designs, they'll return to G1.

@  tffan01 : (20 August 2016 - 03:15 PM)

All I'm saying is when they reboot it, they might want to try something they never did in the screen and use G1-ish designs.

@  SHIELD Agent 47 : (20 August 2016 - 02:57 PM)

Why? Would a classic G1 aesthetic make money?

@  ShadowMan024 : (20 August 2016 - 02:38 PM)

I don't think that switching to G1 would "correct" anything.

@  tffan01 : (20 August 2016 - 02:22 PM)

I actually believe they would switch to G1 because I feel like the next director would try to correct 'wrongs' of the older movies.

@  NotVeryKnightly : (20 August 2016 - 02:15 PM)

Also, if they get to the point of completely rebooting the movies with an entirely different aesthetic I highly doubt they'd switch specifically to G1.

@  SHIELD Agent 47 : (20 August 2016 - 02:13 PM)

A design alone doesn't say anything. The designs and the setting together are what TFWiki would deliberate upon.

@  tffan01 : (20 August 2016 - 02:13 PM)

I know but a movie character would definitely gets his sub page because of the tie-ins, it would be far too long.

@  SHIELD Agent 47 : (20 August 2016 - 02:12 PM)

Sub-pages are not done because of new franchises; they are done for length reasons.

@  tffan01 : (20 August 2016 - 02:12 PM)

I mean if they look like this: http://www.allspark....-1471381025.jpg


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Form Letter to Hasbro Regarding Club Credit Card Breach


39 replies to this topic

#1 Robowang

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Posted 23 February 2012 - 11:01 PM

Some fans created these form letters we can send to Hasbro regarding the recent credit card information theft from the club's system. If you disagree with or feel any parts need to be edited, feel free to change it to your taste before you mail it out.

Enough snail mail from fans should get the point across that we won't tolerate anything like this happening again. The point isn't to shut down FunPub; it's to make Hasbro aware that we ARE very concerned about what has happened and that it has affected our opinions.

Here's a form letter for anyone who had their information stolen and used:
https://docs.google....pjuMt0kUq8/edit

And here's one for anyone who is worried their information may have been compromised, but hasn't been directly affected (yet):
https://docs.google....ZMMeSY9QfA/edit

Please don't edit this and send ridiculous, immature cries against FunPub. This is meant to be a civil letter-writing campaign to get a point across. The more CIVIL letters Hasbro receives, the better the point will come across.

Please spread this to anyone you know who has been affected or could potentially be affected by the recent credit situation with the club.

#2 Galenraff

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Posted 24 February 2012 - 12:43 AM

That's really quite good. Nice job, and I also recommend people take this sort of reasoned "FYI" approach toward Hasbro with it. As long as it's an awareness campaign and not a vindictive gripe fest or something, you're right, they absolutely will be paying attention to this.

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#3 Hydra

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Posted 24 February 2012 - 01:43 AM

I don't doubt that Hasbro will take note of the letter,
but what is the desired effect you're hoping for by organizing this campaign?

In other words, what is it you would hope to see them do about it?

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#4 M Sipher

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Posted 24 February 2012 - 06:55 AM

Do we even know the theft was from the club's system and not the credit card handling company's system?


M "Or Are We Merely Assuming?" Sipher
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#5 Chris McFeely

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Posted 24 February 2012 - 07:25 AM

QUOTE(M Sipher @ Feb 24 2012, 11:55 AM) <{POST_SNAPBACK}>
Do we even know the theft was from the club's system and not the credit card handling company's system?


Well, at this point, if I've been following assorted threads properly, it's been confirmed to have happened to people who made purchases - like membership renewals - before Runabout and Drift went up and caused the need for a change to a new handling company, AND to people who have used new cards AFTER the switch-over. Which would mean that handling company's not the problem.

Edited by Chris McFeely, 24 February 2012 - 07:26 AM.


#6 NightViper

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Posted 24 February 2012 - 07:57 AM

QUOTE(Chris McFeely @ Feb 24 2012, 07:25 AM) <{POST_SNAPBACK}>
QUOTE(M Sipher @ Feb 24 2012, 11:55 AM) <{POST_SNAPBACK}>
Do we even know the theft was from the club's system and not the credit card handling company's system?


Well, at this point, if I've been following assorted threads properly, it's been confirmed to have happened to people who made purchases - like membership renewals - before Runabout and Drift went up and caused the need for a change to a new handling company, AND to people who have used new cards AFTER the switch-over. Which would mean that handling company's not the problem.


I haven't read every report, but all those affected after the switchover did not attempt to make a purchase with the first CC company?

Because even if the order failed to make it through to Fun Pub, that doesn't mean that the CC information didn't make it to the processor.

Edited by NightViper, 24 February 2012 - 08:20 AM.


#7 Powered Convoy

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Posted 24 February 2012 - 08:09 AM

I don't think much good can come of this. Hasbro isn't stupid, I'm sure they're TF and Joe brand people know about this. Starting a letter writing campaign is only going to draw more attention to it and might lead to Fun Pub losing the license to these brands. Which would mean no more TCC or BotCon, as who is going to put up with this crap year round (year after year) like they do?

Randy

#8 Robowang

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Posted 24 February 2012 - 09:33 AM

There are a lot of people who are upset with the situation who want to make their voices heard somewhere more important than a message board, and there are also a lot of vitriolic people who maybe need a more constructive way to express their concern while feeling they are getting the point to the right people.

The letter specifically says that Fun Pub's part in it was either "knowingly or unknowingly," because we don't know, and while I suppose it is still an assumption, the idea that this is somehow entirely or at least in part Fun Pub's fault seems to be pretty well grounded in reality based on the evidence.

I figure if it turns out that they really do have absolutely NOTHING to do with this, they won't get burned by Hasbro, and the complaints generated in the letters aren't going to a public place. If it IS their fault, then whatever happens happens.

The point isn't to cost people their jobs or, less importantly, their toys, but to give people a private, more effective method of expressing their concern.

Like I said in the original post, if you feel any part of the letter is inappropriate for your own personal concerns, alter it as you see fit. It's not a locked PDF file or anything. Reword it to make the blame more ambiguous if you like, or take it out completely and simply express disdain with the situation itself.

The overall effect of the letter, if enough send it, I hope would be to ensure that proper measures are put in place. An "under construction" sign mentioning updating the credit card server doesn't necessarily assuage a lot of fears. For all we know, they are updating to something slightly less cheap than before - perhaps to the standards of 2005 or something. I don't mean that to sound sarcastic at all; it's an entirely feasible scenario.



#9 crazyjw18

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Posted 24 February 2012 - 10:22 AM

QUOTE(Powered Convoy @ Feb 24 2012, 08:09 AM) <{POST_SNAPBACK}>
I don't think much good can come of this. Hasbro isn't stupid, I'm sure they're TF and Joe brand people know about this. Starting a letter writing campaign is only going to draw more attention to it and might lead to Fun Pub losing the license to these brands. Which would mean no more TCC or BotCon, as who is going to put up with this crap year round (year after year) like they do?

Randy


I'd really be very surprised to see it lead to the license being lost. In any case it seems very dangerous to be willing to put up with serious problems under the assumption that no more secure companies would show interest.

In the end, it doesn't really matter if Funpublisher or their CC handling company dropped the ball. It's Funpub's ultimate reponsiblity as the public facing entity in this situation. So far I've been wholly unimpressed by their handling of the situation and am very reluctant to use a card with them again until we get some honesty and openness on the matter.

#10 Powered Convoy

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Posted 24 February 2012 - 10:52 AM

Yeah this should definitely be brought to the attention of someone who can do something about it.

Perhaps a mass hand-mailing of letters should be sent to Brian Savage? That way he may be forced not to be a technological dinosaur.

Randy

#11 Robowang

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Posted 24 February 2012 - 11:18 AM

QUOTE(Powered Convoy @ Feb 24 2012, 10:52 AM) <{POST_SNAPBACK}>
Yeah this should definitely be brought to the attention of someone who can do something about it.

Perhaps a mass hand-mailing of letters should be sent to Brian Savage? That way he may be forced not to be a technological dinosaur.

Randy


No, that's the point of my form letter. Go over his head to what are essentially his bosses and get THEM to convince him. He's obviously not going to do it on his own.

Use the letter. The letter is good.


#12 ZacWilliam1

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Posted 24 February 2012 - 11:25 AM

QUOTE(Robowang @ Feb 24 2012, 11:18 AM) <{POST_SNAPBACK}>
QUOTE(Powered Convoy @ Feb 24 2012, 10:52 AM) <{POST_SNAPBACK}>
Yeah this should definitely be brought to the attention of someone who can do something about it.

Perhaps a mass hand-mailing of letters should be sent to Brian Savage? That way he may be forced not to be a technological dinosaur.

Randy


No, that's the point of my form letter. Go over his head to what are essentially his bosses and get THEM to convince him. He's obviously not going to do it on his own.

Use the letter. The letter is good.



I don't know... Liscensor's aren't really the same as bosses. I think a little concern that Hasbro might just revoke Fun Pub's liscense rather than bother with anything else is something to consider. Not saying they would, just I can see the worry...


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#13 MightyMegs

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Posted 24 February 2012 - 11:32 AM

I found out this morning that the Discover card I used to re-up my GI Joe Club membership, at the beginning of Jan, just got hit.

#14 MrBlud

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Posted 24 February 2012 - 11:35 AM

No harm in writing a letter out to both Hasbro and Funpub.

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#15 McFly

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Posted 24 February 2012 - 11:37 AM

QUOTE(M Sipher @ Feb 24 2012, 06:55 AM) <{POST_SNAPBACK}>
Do we even know the theft was from the club's system and not the credit card handling company's system?


M "Or Are We Merely Assuming?" Sipher


It doesn't matter. PCI compliance places the responsibility both on the processing company and the merchant using said processor. FP should have had proof of compliance before using them at all. As per the original post, at least one person's CVV (the three digits on the back of the card) was listed. While you CAN store the 16-digit account number as long as it's fully encrypted (256-bit AES ought to suffice for that,) you can NEVER store the CVV. EVER.

Admittedly, if said processing company was outright falsifying reports to FunPub, that would help, but WHY? There are a good number of above-board, legit CC processing shops out there who are PCI compliant largely because they'd lose hundreds of millions in business if they weren't. Why did FP go with a fly-by-night operation in the first place? To save a few bucks? Because they knew someone who worked there?

At some point, the process failed. That alone falls on FP, regardless of whose database was hacked.

#16 Galenraff

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Posted 24 February 2012 - 12:01 PM

Also, in the end (and I believe Robowang's letter covered this) a more major concern is FunPub's practically non-existent and certainly inadequate customer service when it comes to this issue.

Sipher's right, we don't know for sure what did or didn't happen. And that's actually fairly serious part of the problem - especially for a business operating in a state with a legal mandate to report data breaches.

No, I don't want to see the Club or Botcon go away. And if this screws things up enough that that's what happens, I'll be very sad about that. But for Hasbro, at some point it becomes a risk management issue. Between 3H and FunPub, they've had some rather unfortunate experiences with licensees for the club and con, and it would be really hard to blame them for being gunshy about starting up with someone else. Between that and this partnership being 7 years for TFs (and I'm not sure how much longer for GI Joe), there's incentive for both parties to work together and fix this problem rather than throwing in the towel. We don't know what the numbers look like, but assuming the money is in it for both parties and this is a profitable thing to do, they'll be much more interested in fixing it rather than tearing it down and hoping that the third time will be the charm.

I think Hydra is right though, there probably should be a little bit more of an "ask" in the letter. Maybe more transparent customer service. Maybe specifically ask for PCI compliance. Perhaps at least emphasize further that you enjoy these products and services and want to see them improved so that they will be safe and secure for the fans for years to come. I don't know...it's hard to know what to ask for when you just know something's wrong but can't be completely sure what because some folks who aren't good with technology aren't telling you anything about the technology problem. icon-hotrod.gif

Blud is right though. Sending the letter to both companies would be best.

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#17 Robowang

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Posted 24 February 2012 - 12:19 PM

QUOTE(Galenraff @ Feb 24 2012, 12:01 PM) <{POST_SNAPBACK}>
Also, in the end (and I believe Robowang's letter covered this) a more major concern is FunPub's practically non-existent and certainly inadequate customer service when it comes to this issue.

Sipher's right, we don't know for sure what did or didn't happen. And that's actually fairly serious part of the problem - especially for a business operating in a state with a legal mandate to report data breaches.

No, I don't want to see the Club or Botcon go away. And if this screws things up enough that that's what happens, I'll be very sad about that. But for Hasbro, at some point it becomes a risk management issue. Between 3H and FunPub, they've had some rather unfortunate experiences with licensees for the club and con, and it would be really hard to blame them for being gunshy about starting up with someone else. Between that and this partnership being 7 years for TFs (and I'm not sure how much longer for GI Joe), there's incentive for both parties to work together and fix this problem rather than throwing in the towel. We don't know what the numbers look like, but assuming the money is in it for both parties and this is a profitable thing to do, they'll be much more interested in fixing it rather than tearing it down and hoping that the third time will be the charm.

I think Hydra is right though, there probably should be a little bit more of an "ask" in the letter. Maybe more transparent customer service. Maybe specifically ask for PCI compliance. Perhaps at least emphasize further that you enjoy these products and services and want to see them improved so that they will be safe and secure for the fans for years to come. I don't know...it's hard to know what to ask for when you just know something's wrong but can't be completely sure what because some folks who aren't good with technology aren't telling you anything about the technology problem. icon-hotrod.gif

Blud is right though. Sending the letter to both companies would be best.


You make good points! As long as people are sending it, I'm happy. Again, please feel free to edit as you wish before sending. I'm hoping everyone who sees this thread sends at least some version of it.

#18 Kalidor

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Posted 24 February 2012 - 12:32 PM

I'm less concerned whether certain repaints are made available and whether or not there's a Botcon than I am about the dozens of people who have had their data breached and their money stolen or the dozens of people who have yet to be made aware of this issue and run the risk of their finances being compromised.

Given the amount of reports from both here and the GI Joe Club, I personally feel we've reached beyond the threshold of "a reasonable belief that there might have been a breach" and Funpub is obligated under law to notify those who've done business with them of a possible breach. Not only are they in violation of the trust between customer and vendor, but quite possibly the law. A law that carries significant financial penalties if found guilty.

That in itself should be enough to generate a response from the company, to either say "No, we can assure you that NO BREACH occurred" or "We believe a breach might have occurred" If they can't guarantee the former, then it means they do have a reasonable belief that it could have been. Failure to notify its customers in the amount of time that has passed is illegal.

Secondly, if writing to Hasbro will help reveal the scope of how many people are actually being affected by this, then it gives them the opportunity to investigate and come to a conclusion so that consumers aren't forced to draw their own.

Being worried about trivial things like club toys in the future is missing the point of this issue when people's personal and financial information are being sold to criminals around the world, Many fraudulent charges COULD have been prevented if the legally mandated notifications were given out.

Such irresponsibility not only affects the club or its customers, but it affects banks, the vendors where fraudulent purchases were made and Hasbro itself. Thousands of dollars, if not more, of money and time being wasted all because someone at the club didn't want to 'admit fault'.

This is a very serious issue and by now something should have been formally stated either way from the Club regarding a breach.

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#19 Cat

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Posted 24 February 2012 - 12:56 PM

I'm iffy on this.

I am familiar with both sides here, and I just don't know.

I would have thought that Fun Pub would have had more definite info by now, but there are so many variables, including the fact that I doubt they're a big client to get 'proper' management from their bank/CC provider.

But, what's done is done.

Good luck to those affected, and I hope you get the desired outcome from this. (And let me re-iterate, I absolutely understand why you're pissed about this. I honestly do. It's just that I'm also familiar with the other side, and it's not as easy as most people think it is. Even I'm surprised at how complex these investigations can get)
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#20 Mouse_Pad

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Posted 24 February 2012 - 01:05 PM

QUOTE(ZacWilliam1 @ Feb 24 2012, 10:25 AM) <{POST_SNAPBACK}>
QUOTE(Robowang @ Feb 24 2012, 11:18 AM) <{POST_SNAPBACK}>
QUOTE(Powered Convoy @ Feb 24 2012, 10:52 AM) <{POST_SNAPBACK}>
Yeah this should definitely be brought to the attention of someone who can do something about it.

Perhaps a mass hand-mailing of letters should be sent to Brian Savage? That way he may be forced not to be a technological dinosaur.

Randy


No, that's the point of my form letter. Go over his head to what are essentially his bosses and get THEM to convince him. He's obviously not going to do it on his own.

Use the letter. The letter is good.



I don't know... Liscensor's aren't really the same as bosses. I think a little concern that Hasbro might just revoke Fun Pub's liscense rather than bother with anything else is something to consider. Not saying they would, just I can see the worry...


-ZacWilliam, not taking either side, just sayin...


Hasbro did grab the reigns when 3H fell apart at the end. So it's pretty clear that they can and will intervene when necessary.

Even though I have my list of complaints about FP, they make good products and put on a (mostly) good convention, so I don't have any real desire to see them go away. I just really want to see them put up a decent, trustworthy website.

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