 If you've shopped at Transformers Collectors' Club, Please Read |
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 Feb 9 2012, 11:30 AM
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#1
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 Offered without context. Group: Public Relations Posts: 29,395 Joined: 24-February 04 From: Central Illinois Member No.: 4,293 Faction: RIBFIR  |
There's been a thread in General (as well as some threads on other sites) about a potential credit card security problem that may have arisen from TCC's online transactions:
http://www.allspark.com/forums/index.php?showtopic=84493 The Club released a statement in an email and over their social networks (though I can't seem to find a direct link): QUOTE We posted statements through various Social networks but I wanted to make sure, due to all the comments, that a statement was posted here as well... Just to let everyone know, we upgraded our online security systems as we understand that credit card theft is a growing problem in the U.S. Online security is a serious business and Fun Publications takes it seriously. We have implemented an ongoing review process of these security systems so that as internet thieves become more sophisticated, so will our defense systems. If you have any concerns, please let us know. When you order from anyone on any kind of device, make sure that https starts the url. This means it is under a secure socket layer and is encrypted during transmission. Additionally all information in our database is encrypted under a 256K algorithm. We have been following the talk regarding the fraud problems but we haven't confirmed how many, if any, were on our end. This upgrade was a precautionary measure. Fraud can come from many sources and it is difficult to determine with 100% certainty what happened in those cases. We are dedicated to solving any problems and will do whatever is necessary to make shopping with the Club a secure experience. If you have any concerns, please do not hesitate to contact us 1-800-772-6673 We wanted to make sure people here were aware that there MAY be an issue with credit cards used at the Club's online store or for Botcon registration, and that it would be a good idea to keep an eye on your credit card statements for suspicious activity. If you find some, and you've bought anything from the Club in the past year or so, please report the issue to the Club to help them figure out if it's related to their services. They won't be able to help anyone if people don't report the issues to them directly. |
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Feb 9 2012, 11:36 AM
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#2
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 Feeling like myselves again. Group: Citizen Posts: 19,680 Joined: 17-January 03 From: Ontario Canada Member No.: 1,958 Faction: Decepticon |
who let Sony run the club?
... why does it seem like technology is making this harder? --------------------  |
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Feb 9 2012, 11:38 AM
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#3
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 Group: Citizen Posts: 6,634 Joined: 28-January 03 From: Amsterdam, NY Member No.: 2,090 Faction: Decepticon |
I should mention the theft that happened in the first week of January. I ordered G2 Ramjet and a club membership last year. Come new years, someone tried using my credit card in Madrid.
My wife and I had no idea where it could have been from. We use the card, but internet-wise most payments were through paypal or with a few trusted companies like BBTS and Robot Kingdom. -------------------- "The way YOU are built lends itself to similarly big weapons. Magnus by comparison is a girly man."--Bainreese
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Feb 9 2012, 12:03 PM
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#4
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 super-duper spikey-pokey Group: Citizen Posts: 3,690 Joined: 10-July 06 From: pittsburgh, pa Member No.: 8,464 Faction: Maximal |
Anyone think there is a risk if the last/only time I shopped with the club was pre-Botcon 2010?
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Feb 9 2012, 12:13 PM
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#5
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 The light which smashes lies! Group: Citizen Posts: 5,352 Joined: 3-March 03 Member No.: 2,433 |
And like TFSource, they didn't bother to email me about this. So, like TFSource, these creeps can go to hell.
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Feb 9 2012, 12:18 PM
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#6
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 You humans are so weird.  Group: Supporter Posts: 14,751 Joined: 30-March 04 From: 123 Carenden Road Member No.: 4,369 Faction: Cannonball's Pirate Crew |
They sent an email to club members about this too, I recall getting it.
-------------------- QUOTE You're far too young to be this bitter and angry at the world....  |
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Feb 9 2012, 12:19 PM
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#7
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The light which smashes lies! Group: Citizen Posts: 5,352 Joined: 3-March 03 Member No.: 2,433 |
QUOTE(Detour @ Feb 9 2012, 12:18 PM)  They sent an email to club members about this too, I recall getting it. Eh? When? I hope I didn't just delete it. I should note that I'm no longer a member, so I'm not getting new communications. -------------------- |
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Feb 9 2012, 12:21 PM
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#8
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Offered without context. Group: Public Relations Posts: 29,395 Joined: 24-February 04 From: Central Illinois Member No.: 4,293 Faction: RIBFIR |
QUOTE(Solarstorm @ Feb 9 2012, 10:38 AM) I should mention the theft that happened in the first week of January. I ordered G2 Ramjet and a club membership last year. Come new years, someone tried using my credit card in Madrid. My wife and I had no idea where it could have been from. We use the card, but internet-wise most payments were through paypal or with a few trusted companies like BBTS and Robot Kingdom. You should still contact the Club to let them know about it so they can look into it. (Sorry, I can't recall if you said in the other thread whether you had or not.) QUOTE(gargunkle @ Feb 9 2012, 11:03 AM) Anyone think there is a risk if the last/only time I shopped with the club was pre-Botcon 2010? If you've not had any suspicious activity on your credit card statements, probably not? If it was that long ago, your credit card company is probably going to give you a new card soon anyway (if they haven't already). They're only good for a couple of years. |
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Feb 9 2012, 12:22 PM
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#9
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 Group: Retired Staff Posts: 13,953 Joined: 5-October 02 From: Rotterdam NY Member No.: 1,566 |
QUOTE(Detour @ Feb 9 2012, 05:18 PM) They sent an email to club members about this too, I recall getting it. I know I didn't get one. Anyway my card is ok so far, gonna hafta check it every day now though. (IMG:style_emoticons/default/icon-wildride.gif) --------------------  |
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Feb 9 2012, 12:37 PM
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#10
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 I'm untouchable, bitch. Group: Forum Moderator Posts: 18,053 Joined: 13-February 02 From: Hollywood, CA Member No.: 649 |
QUOTE(Detour @ Feb 9 2012, 10:18 AM) They sent an email to club members about this too, I recall getting it. I do not, and I've been a member the whole time this has been unfolding. Still got it somewhere? Can you copy/paste to this thread? Fortunately, the card I used for BotCon/member reg last year expired and has been replaced with a new date/security code, so I think I dodged the bullet. |
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Feb 9 2012, 12:53 PM
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#11
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Offered without context. Group: Public Relations Posts: 29,395 Joined: 24-February 04 From: Central Illinois Member No.: 4,293 Faction: RIBFIR |
I got the email. I'm pretty sure the text was the same as the statement from Pete that I pasted into the first post above.
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Feb 9 2012, 01:10 PM
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#12
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 Autobot Rainbow Brigade Group: Citizen Posts: 2,157 Joined: 3-June 04 From: Charlotte NC Member No.: 4,622 Faction: Autobot |
I saw it on their FB page but never received the e-mail either.
-------------------- How is it that we put man on the moon before we figured out it would be a good idea to put wheels on luggage?
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Feb 9 2012, 01:13 PM
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#13
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 I can see my house from here! Group: Supporter Posts: 11,402 Joined: 18-August 04 From: The planet that is farthest from. Member No.: 4,936 |
I got the email too and it was the same as the Facebook post. I deleted it right afterwards though, sorry.
--------------------  Eventually, I think. - Temp |
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Feb 9 2012, 01:18 PM
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#14
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 THIS SPACE FOR RENT Group: Citizen Posts: 6,025 Joined: 21-December 01 From: Miami Member No.: 62 Faction: Free Agent |
I know Jeremy got hit with an attempted iPhone purchase in some Asian country.
-------------------- Signature removed for being way too awesome.
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Feb 9 2012, 01:19 PM
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#15
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 Joyfully Unabashed Psychotic Completist® Group: Citizen Posts: 1,322 Joined: 12-May 04 From: Neenah WI twitter.com/DefensisPrime Member No.: 4,527 Faction: Autobot |
QUOTE(Solarstorm @ Feb 9 2012, 10:38 AM) I should mention the theft that happened in the first week of January. I ordered G2 Ramjet and a club membership last year. Come new years, someone tried using my credit card in Madrid. That's exactly where and when my card, which I have used with the club, was compromised. A charge from EL CORTE INGLES MADRID ES posted to my account 03 January 2012.(Got a replacement, but I think I need to go have a talk with my bank, now, too...) -------------------- -- L A S E R AUTOBOT LEADER DEFENSIS PRIME : Psychotic Completist® . . . .
"...Transformers should have retina-searing colorschemes--your eyes bleed after one glance..." |
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Feb 9 2012, 01:34 PM
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#16
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 Professional Malcontent Group: Citizen Posts: 1,698 Joined: 31-July 07 From: Long Island, NY Current: Mt. Vernon, VA Previous: Tampa, FL Member No.: 10,632 Faction: Free Agent |
QUOTE(Detour @ Feb 9 2012, 12:18 PM) They sent an email to club members about this too, I recall getting it. I have not recieved such an e-mail, either. --------------------  Looking for; 2005 Botcon Ratchet, Junker Classics Optimus Prime (for parts) |
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Feb 9 2012, 01:53 PM
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#17
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 The original darkstream since 2003! Group: Supporter Posts: 19,597 Joined: 18-October 03 From: Aka K.I.R.A. Member No.: 3,718 Faction: Minicon |
QUOTE(C16 @ Feb 9 2012, 01:18 PM) I know Jeremy got hit with an attempted iPhone purchase in some Asian country. I bet it was a knockoff, there fore we should move this to bottalk. --------------------  |
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Feb 9 2012, 04:14 PM
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#18
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 Group: Citizen Posts: 5,154 Joined: 18-September 08 From: Los Angeles Member No.: 11,998 |
No email here either. And no sings of fraud on any of my cards.
Still, kinda makes me wish I could renew my membership via check. -------------------- This week at Comic Critics!: Like a Brit out of Hell
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Feb 9 2012, 04:19 PM
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#19
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 Hawksaur Group: Supporter Posts: 7,914 Joined: 10-December 04 Member No.: 5,603 |
Can we go back to faxing them?
Otherwise, yeah. Renewing isn't worth dealing with any of this. --------------------  |
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Feb 9 2012, 07:11 PM
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#20
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 Main Squeeze Group: Supporter Posts: 152 Joined: 7-December 04 Member No.: 5,582 Faction: Autobot |
TFCC now has a post on their front page and a link to a pdf regarding this incident.
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